Refunds & Returns
BAESHA will gladly accept returns and exchanges, so please don't ever be disappointed.
Contact us within: 14 days of delivery, return items back within: 20 days of delivery from purchase date
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.